Social Media Reviews

google

Been a loyal customer for years, and for good reason! First visited after spilling coffee on my MacBook—needed it for work, and they came through with quick service and great communication, even texting me when it was ready. Every visit, I always notice something interesting inside—whether it's the cool tech they’re working on or the friendly atmosphere. It really feels like a trusted, family-run business. Updated 2023: Three years later, another liquid spill (😭), and once again, they saved the day! Their pricing is fair and affordable, and they’ve now helped me multiple times. Honestly, it’s like having a reliable mechanic for your computer—always there when you need them! Updated 2025: They’ve moved to a new location at 379 Route 25A, Rocky Point, NY 11778, but one thing hasn’t changed: their exceptional service. I use a MacBook Pro for work, and after a few accidents, they’ve always gotten me back up and running quickly. If you need any computer repair, big or small, this is the place to go. Highly recommend! 🙌🙏

Diego Batista
Diego Batista March 7, 2025
google

The computer guy next door is an honest business that always does the right thing for the customer and is very knowledgeable and friendly.

Matthew Mendell
Matthew Mendell March 5, 2025
google

If you need help with your computer this is the place to go. You can count on them to be honest, reliable and continually helpful. Use them you will not regret it.

Hazel Hill
Hazel Hill December 14, 2024
google

Mike and Jill have always responded to my questions and texts and taken my calls. They have helped me immediately when possible or made an appointment at my convenience. Always professional, reasonably priced service, and they look at the best way to address issues cost wise. I travel to them because they are that good at knowledge of computers and excellent service.

Patricia Patten
Patricia Patten December 14, 2024
google

I have dealt with this company many times and they are wonderful and so very helpful any time I reached out they r there for me. I have also purchased a rebuilt computer which I have been so very happy with. I will tell you if you use them you will not be disappointed.

RICHARD PARISI
RICHARD PARISI December 14, 2024
google

I just happened to stumble over Mike and Jill's shop because I passed it many times over the years. When my Dell laptop stopped charging, and the battery died, I thought to bring it in and see if it could be fixed. Mike agreed to look at it and give me advice. After he opened it up his assessment was that the charging port attached to the mother board went bad and could have affected the mother board. I was pretty disappointed because the mother board is the heart of the computer, and I felt the laptop was a great laptop and was not prepared to spend a thousand plus on a new one. Jill and Mike did some magic and found a replacement used motherboard and Mike said its worth fixing because he agreed the laptop was a good one. Fast forward he replaced the board and the battery and brought my Lenovo back to life with added spunk. I am more than happy with the service and would highly recommend them for any problems with your Electonics. They are knowledgeable, friendly and reasonable. Give them your business you won't regret it.

Brian Dempster
Brian Dempster December 4, 2024
google

I am a planetary scientist graduate candidate; I use my desktop for work, gaming, video editing, modeling, simulation, programming, and much more. While I have technical/hardware background I prefer not to work on my own computers due to how essential they are in my day to day - and I am by no means a true expert. I have brought my computer to Mike twice now for basic maintenance, cleaning, upgrades; each time specifically on days when I know I don't need the PC with tight time constraints. Each time CGND has not only been superb in terms of quality, responsiveness, support, and knowledge - Mike helped alleviate every bit of anxiety I had with leaving my daily driver PC in someone else's hands, choosing the right hardware, etc. I am astounded by the value of his services for the cost - they are wonderfully priced and reasonable for anyone from a novice to an expert computer hardware person who just wants to save some time. I plan to bring computers back to him for the extended future; there is no equivalent in this region, state, or the next.

theTinker
theTinker April 11, 2024
google

I have been using this business for more than 2 years now & they have worked on 5 computers for me. Great shop.

Tom Mac
Tom Mac February 28, 2024
google

Mike and Jill are two very professional and highly qualified individuals. Mike was able to get my laptop back to working condition while at the same time restoring all my files. I recommend to anyone that has a computer problem that you go to Mike before you go to any other IT service. Mike was able to solve my computer problem when neither Microsoft nor HP could.

b byrne
b byrne July 9, 2023
google

I had an issue where my Word documents wound up corrupted, and unfortunately it spread to my entire PC with some bizarre lockout! Frantically, not knowing what to do or where to go, I called up Mike on a whim. Instantly, he was very attentive to my issues, maintaining a calm, confident, and collected demeanor in expressing his ability to correct the issues. So I gave my computer to Mike and made the best decision ever! He took the absolute care and consideration it needed while including me in on the entire process and providing great PC tips to potentially prevent any future threat along the way. He's extremely efficient, patient, and precise with his work, and the results certainly show. In a relatively short timespan, I now have my PC back better than ever! And even after I left his shop, Mike caringly followed up to make sure the entire issue was resolved. He also keeps the line of dialogue open by being genuinely generous with his time for any additional questions or concerns I may have. I am very fortunate to have found such an incredible repair shop and person!

Louis Falcinelli
Louis Falcinelli June 29, 2023
google

This shop is the best. The owner fixed my old Mac tower and spent a considerable amount of time on it. He's the only one doing repairs here, but he does an amazing job. Best of all, the repairs were inexpensive. I don't know how someone can make money this way. But, that's great news for customers because he's clearly doing his job as a labor of love. And isn't that what we all want when someone agrees to work with us?

A. Google User
A. Google User June 17, 2023
google

Had a problem with software that Michael and Jill only installed because I specifically asked for it — and they just spent over an hour on the phone with me figuring out how to overcome a glitch. Best service!! Such knowledgeable and personable people!! Could not recommend more - always the most positive experience

Allison Novasel
Allison Novasel April 4, 2023
google

Great service! Excellent communication, highly recommended! My laptop now works like brand new.

JC Waffle
JC Waffle February 13, 2023
google

Awesome staff. Very helpful! Got my laptop diagnosed and fixed for a great price. Couldn't ask for a better local shop to have to help me out!

Billy Robitsek
Billy Robitsek November 8, 2022
yelp

I recently needed to update my entire computer system (new laptop, monitor, external hard drive (etc)). Through a recommendation, I wound up with Michael...

Allison N.
Allison N. October 27, 2022
google

Fair and honest. Went above and beyond trying to repair my laptop.

Kirt Squires
Kirt Squires August 16, 2022
google

Great folks

Dominador Pascual
Dominador Pascual July 6, 2022
google

Muy buena atención y gran experiencia en lo que hacen. Muy recomendable!!

Luis Alberto Berbery
Luis Alberto Berbery May 18, 2022